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Contact information

📞 Contact Information

We are always happy to hear from you! Whether you have a question about an order, need help choosing the perfect wooden toy, or just want to share your Piccolo experience, our dedicated customer support team is here to assist.

 

1. General Enquiries & Customer Support

The best and fastest way to reach us for general questions, order status updates, or product information is via email.

  • Email: [email protected] (Recommended for fastest response)

  • Response Time: We aim to respond to all email enquiries within 24 hours during business days.

  • Phone: +48 123 456 789 (Standard local rates apply)

  • Availability: Monday – Friday, 9:00 AM – 5:00 PM (CET)

 

2. Physical and Mailing Address

If you need to send us correspondence or return a package, please use the following address. Note: Please consult our Returns Policy before sending back any items.

Piccolo Toys [Your Company Name/Legal Entity Name] [Your Street Address] [Your City, Postal Code] [Your Country, e.g., Poland]

 

3. Wholesale and Partnership Enquiries

If you are interested in stocking Piccolo wooden toys in your own retail space, or exploring collaboration opportunities, please contact our business development team.

 

4. Stay Connected

Follow us on social media to see our newest wooden toys, customer photos, and get exclusive offers!

  • Instagram: @PiccoloToysOfficial

  • Facebook: /PiccoloToys

 

Important Tip for Order Enquiries

To help us resolve your query quickly, please include your Order Number (e.g., #PCT-1045) in the subject line or the body of your email.

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